# How to upload a match video from your phone > Upload a match from your camera roll with the GGAB app, see what happens if you leave mid-upload, and send it for tracking from your phone. Source: https://getgoodatbadminton.com/docs/upload-from-phone Updated: 2026-10-11 Answers: How do I upload a match from my phone? / Does my upload keep going if I leave the app? / My upload stopped when I lost signal, do I have to start again? / Can I send a match for tracking from the app? / How do I rotate a sideways video in the app? This page shows how to upload a match straight from your phone's camera roll with the GGAB app, then send it for tracking without touching a computer. If you don't have the app yet, see [Get the App](https://getgoodatbadminton.com/docs/get-the-app). ## Upload a video from your camera roll 1. Tap the menu button at the top left and choose **Match Tracker**. 2. Tap **Upload a match**. 3. The first time, allow GGAB to access your photo library. 4. Pick the match video. You can pick one video at a time. 5. An upload card appears at the top of the list, with the file name, a progress bar and the percent done. 6. When it finishes, the card goes away and the video shows in your list as **Processing**. 7. When processing is done, the row shows **Not tracked**. The video is ready to play, rotate or send for tracking. A few things you might see when you pick: - **This is a big file.** Videos of 4 GB or more take a long time to send. Tap **Upload anyway** to go ahead, and keep the app open on Wi-Fi. - **You've already uploaded this video.** The same file is already in your library, so there's no need to send it again. - **Couldn't open that video.** If the message says the video is stored in iCloud, open it in Photos so it downloads to the phone, then pick it again. Otherwise, try again or pick a different video. Already have the match on YouTube, Google Drive or Dropbox? Tap **Paste a link** instead. See [How to import a match from a link](https://getgoodatbadminton.com/docs/import-from-link). ## If you leave the app or lose connection Your upload isn't lost if something interrupts it. GGAB remembers every upload until it's finished. - **While GGAB is open,** the upload runs and your screen stays awake. - **If you switch apps, lock your phone or lose signal,** the upload may stop. When you come back to GGAB or your connection returns, it carries on from where it stopped, so you don't start again. - **If the connection drops,** the card shows **Paused** and resumes on its own when you're back online. Tap **Resume now** to try straight away. - **If the app closes or your phone restarts,** the upload picks up again the next time you open GGAB, and the card shows **Resumed**. **Background uploading is limited.** On an iPhone connected to Wi-Fi, a video up to 1.5 GB is sent as one background transfer, and its card says **keeps uploading even if you lock your phone**. If that transfer gets cut off, the video is sent again from the start. Every other upload, including all uploads on Android, may stop when you leave the app and carries on when you come back. Its card says **safe to leave the app, resumes if interrupted**. For a long upload, keep GGAB open on Wi-Fi. To stop an upload, tap the **×** on its card, then **Delete upload**. This removes the video from your library. ## Rotate a sideways video If the video came out in portrait or upside down, rotate it once it's ready. You don't need to upload it again. 1. In **Match Tracker**, tap the three dots on the video (**More options**). 2. Choose **Rotate video**. 3. Tap **Left** or **Right** until the preview is upright. 4. Tap **Apply rotation**. The video reprocesses for a few minutes and comes back the right way up. Rotate before you send the match for tracking, because rotating a tracked video means the player boxes no longer line up. [Recording your matches](https://getgoodatbadminton.com/docs/recording-matches#fixing-a-video-after-youve-uploaded-it) has the full details, including how to do it on the web. ## Send it for tracking from your phone Sending a match for tracking needs the Pro plan. 1. In **Match Tracker**, tap the three dots on the video (**More options**) and choose **Track**. 2. Fill in the details: **Match title**, **Match date**, **Match start time**, **Game type**, and each player's name and handedness. Tap **This is me** on your own player, and choose the side under **Which side is nearer the camera?**. Then tap **Next: mark the players**. 3. Scrub to a frame where everyone is visible. Tap each player's chip and drag a box around that player. When every player has a box, tap **Next: match segments**. 4. Segments are optional. Leave them empty to track the whole video. To skip breaks, tap **Add segment**, scrub to each moment and tap **Set to** for the **Start** and the **End**, then choose **Near serves first** or **Far serves first**. 5. Tap **Submit for tracking**. The app confirms with **Submitted for tracking**, and tells you how many tokens are held until the match is delivered. The video's row then reads **In queue · we'll notify you**. Changed your mind? Tap the three dots and choose **Cancel submission**. This takes the match out of the queue and refunds the held tokens. **You don't have to wait for the upload to finish.** While the video is still uploading, tap **Add details** on its upload card, or choose **Add details** from the three dots. Fill in the match details and tap **Save details**. Come back once the video is ready to mark the players and submit. **Match start time** is when the recording began. Setting it lines your watch's heart rate up with the rallies. For how tokens are counted, and how segments lower the cost, see [Automatic Tracking and Tokens](https://getgoodatbadminton.com/docs/auto-tracking-tokens). ## If something goes wrong - **The upload card says Failed.** Read the reason under the file name and tap **Retry**. If it says the video is no longer available on your device, the file was removed before the upload finished. Pick it again. - **Permission needed.** You turned down photo access. Allow GGAB to access your photos in your phone's settings, then tap **Upload a match** again. - **The row says Processing failed.** The reason shows under the video's name. The app has no retry for this. Open **Videos** on the web, open the three-dot menu on the video and choose **Retry processing**. - **Not enough tokens** or **Subscription inactive** when you submit. Top up your tokens or renew your membership, then submit again. - **The upload seems stuck.** Check the card. If it says **Paused**, it's waiting for a connection. If it's a big file, it can take hours. See [Troubleshooting](https://getgoodatbadminton.com/docs/troubleshooting#an-upload-or-video-seems-stuck) for more. ## Related guides - [Get the App](https://getgoodatbadminton.com/docs/get-the-app) - [Recording your matches](https://getgoodatbadminton.com/docs/recording-matches) - [How to import a match from a link](https://getgoodatbadminton.com/docs/import-from-link) - [Automatic Tracking and Tokens](https://getgoodatbadminton.com/docs/auto-tracking-tokens) - [Troubleshooting](https://getgoodatbadminton.com/docs/troubleshooting)