Account & help
How to delete your GGAB account
Permanently delete your GGAB account and everything in it, on the website or in the app, and what happens to your membership.
Updated
This page shows you how to permanently delete your GGAB account, on the website or in the app. If you only want to stop paying, cancel your membership instead and your matches stay.
Before you startLink to this section
- Download anything you want to keep. On the website, go to Settings → Privacy and click Download my data. In the app, tap Download my data in Settings. You get a ZIP of your matches, AI chats, training, wearable readings and billing history. Video files aren't inside it, so download any video you want to keep first.
- Subscribed on an iPhone? Cancel it in your Apple settings first. Read the note below.
App Store subscriptions aren't cancelled for you
Deleting your account cancels a membership you bought on the GGAB website or through Google Play. It can't cancel one bought through the App Store: Apple lets only you cancel it, and keeps billing until you do, in your Apple subscription settings. See How to cancel your GGAB membership.
On the webLink to this section
- Sign in and open your account page.
- In the Delete account section, type DELETE in the box.
- Click Delete account.
You're signed out and taken to the GGAB home page.
In the appLink to this section
- Open the menu and tap Settings at the bottom.
- Scroll to the bottom and tap Delete account.
- Tap Delete forever to confirm.
If you have an App Store subscription that's still renewing, the app stops first and asks you to cancel it, with a Manage subscription button that opens your Apple subscription settings. Cancel it there, then come back, or tap Delete anyway.
You're signed out once it's done.
If your membership has endedLink to this section
You can still delete your account.
- On the web: sign in and you'll land on Billing. At the bottom, choose Delete your account, then follow the steps under On the web.
- In the app: on the membership screen, tap Delete account at the bottom, then Delete forever.
What gets deletedLink to this section
Everything in your account, at once:
- Your account and sign-in
- Your matches, with every rally and shot
- Your videos
- Your health data from any watch or wearable
- Everything else tied to your account
We also remove your saved payment details from Stripe, our payment provider. Stripe keeps the invoices it's required to keep by law. Your email is unsubscribed from GGAB emails, and any connected watch or wearable is disconnected.
Your video files are removed in the background right after the account itself.
What happens to your membershipLink to this section
- Bought on the website: cancelled for you as part of the deletion, so you won't be charged again. You don't need to cancel it first.
- Bought in the app on Android (Google Play): cancelled for you as part of the deletion. It stays valid until the end of the period you paid for, then doesn't renew.
- Bought in the app on iPhone (App Store): not cancelled, because Apple doesn't let us. Cancel it in your Apple subscription settings, ideally before you delete.
- Paid by invoice: nothing is charged automatically, so there's nothing left to cancel.
If we can't cancel a website or Google Play membership automatically, nothing is deleted and you'll see a message asking you to cancel it first. Cancel a website membership from Billing, or a Google Play one in Google Play, then try again.
Can it be undone?Link to this section
No. Deleting your account is permanent, and we can't bring it back.
For more on your plan, tokens and privacy, see Account, Billing, and Privacy.
This page answers
- How do I delete my GGAB account?
- How do I delete all my data?
- Does deleting my account cancel my subscription?
- Can I get my account back after deleting it?
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