How does match tracking work?+
Upload a match, mark the players, and send it for automatic tracking. GGAB tags every rally and shot: who hit it, what it was and how the rally ended. You can also tag a match yourself, which costs nothing.
What video can I upload?+
A phone recording is enough: landscape, 720p or 1080p, one continuous take with both players in frame. Upload the file from your phone or laptop, or paste a YouTube, Google Drive or Dropbox link. Recording guide
How long does analysis take?+
Allow at least 24 hours. It depends on the length of the match and the queue, and you see an estimate before you confirm. We notify you when it's ready. Current wait times
How many matches does Pro cover?+
Tracking runs on tokens, about 11,500 for 30 minutes of match play, counting rallies only. Monthly Pro's 30,000 tokens a month cover about 75 minutes of match play, and yearly Pro gives you 400,000 up front, about 17 hours. Unused plan tokens roll over and never expire, and you can buy more any time. What tokens cover
Is there a phone app?+
Yes. GGAB runs on the web, iPhone and Android, with the same account and membership on each. You can upload a match from your phone and read your breakdowns there.
What is included in Pro?+
The full platform: automatic tracking, match breakdowns, Ask GGAB, trends, pro comparisons and training that adjusts as you log, with 30,000 tokens a month, or 400,000 up front on the yearly plan. Unused plan tokens roll over and never expire.
How does adaptive training work?+
Follow a ready-made program or build your own week. When you log a session, or your wearable says you're run down, GGAB suggests a change: a heavier set when you're ready for it, a lighter day when you're not. Every change shows exactly what moves, and nothing changes until you tap Apply. Adaptive training guide
What do tokens actually pay for?+
Automatic tracking and AI answers. As a guide, 11,500 tokens cover about 30 minutes of real matchplay, which counts the rallies only, not the warmup or the breaks. A question to Ask GGAB costs about 100. Uploading video, tagging shots yourself, your dashboard, insights, and match breakdowns cost nothing. What tokens cover
Can I get a refund?+
Monthly is for trying GGAB out: cancel any time, though monthly payments are not refundable. Yearly is for committing to a season: two months free, refundable within 14 days of the charge unless you've used one of its free analyses. Refund policy
What happens to my videos and data?+
Your match videos and your data stay private to your account unless you choose to share them. You can export your tagged match data, and ask us to delete everything we hold. Privacy policy
How is Coach different?+
Coach is for people running a group: everything in Pro, a coaches dashboard, unlimited athletes who each get full Pro on your plan, and 200,000 tokens a month shared across them. Yearly Coach also includes 8 free GGAB analyses a year, for you or your athletes.