Account & help
How junior accounts and guardian approval work
GGAB for players aged 13 to 17: who needs a parent or guardian's approval, how approval works, and what changes for players under 18.
Updated
This page explains how GGAB works for players under 18. It covers who needs a parent or guardian to approve their account, how approval works, and what's different for juniors. If you're a parent, it also shows how to approve your child's account, or withdraw approval later.
Age rulesLink to this section
GGAB is for players 13 years old and over. You give your date of birth when you sign up, and it decides which rules apply to you.
| Age | What happens |
|---|---|
| Under 13 | You can't have a GGAB account. |
| 13 to 15 | A parent or guardian approves your account by email before you can use it. |
| 16 and 17 | You agree to the Terms yourself. The junior protections below still apply. |
| 18 and over | No age rules apply. |
If a coach creates your account for you, a parent or guardian has to approve it whenever you're under 18, including at 16 and 17.
The junior protections stop on your 18th birthday. You don't need to do anything.
You can't change your date of birth yourself once it's saved. To correct it, email support@getgoodatbadminton.com.
Sign up if you're 13 to 15Link to this section
On the webLink to this section
- Open the sign-up page and fill in your details.
- Enter your Date of birth. A Parent or guardian's email box appears.
- Enter your parent or guardian's email. It has to be different from yours.
- Tick the box to agree to the Terms of Service and Privacy Policy. Read both to the end, then press I agree.
- Press Ask my parent or guardian.
You see Over to your parent or guardian. Nothing is charged, and nothing about you is used until they approve.
In the appLink to this section
- On the sign-in screen, tap New to GGAB? Create an account.
- Fill in your Name, Email and Password, then pick your Date of birth.
- Enter your Parent or guardian's email.
- Tap the box to agree to the Terms of Service and Privacy Policy. Read both, then tap I agree to both.
- Tap Create account.
The app signs you in and shows Waiting for your parent or guardian.
While you waitLink to this section
- GGAB shows Waiting for your parent or guardian on the web and in the app. Everything else is locked, and the only button is Sign out.
- You can't buy a plan until they approve.
- If the address was wrong or the email never arrived, email support@getgoodatbadminton.com.
- If they don't approve within 14 days, the account is deleted. You can sign up again.
Once they approveLink to this section
We email you to say you're approved. Then choose a plan to start using GGAB.
If the app still shows the waiting screen, tap Check again. It also checks each time you come back to the app. On the web, reload the page.
How a parent or guardian approvesLink to this section
You don't need a GGAB account. The link in the email is all you need.
- Open the email from GGAB with the subject "Please approve a GGAB App account".
- Press Review and approve.
- Read What GGAB does with their data and Always off for players under 18.
- Press Approve name's account. The button shows the player's name.
You see Approved. and the player can use GGAB straight away.
Keep the approval email
The link in it is how you manage the account later, including withdrawing approval. Only the newest approval email for a player works.
To say no: press Decline and delete the account, then Yes, delete it. The account and everything in it is deleted straight away.
If you don't recognise the email: ignore it. The account is removed automatically after 14 days.
What's different for players under 18Link to this section
- No ads. You never see ads on GGAB. Once you've signed in on a browser, GGAB's public pages skip ads in that browser too.
- No usage analytics. We don't measure how you use GGAB, on the web or in the app. On the web, the Usage analytics setting says Off for players under 18. In the app it shows Off under 18.
- Hidden from friend search. Other players can't find you by name, but a friend can still add you by your email. On the web, Find me in friend search explains this. In the app it shows Not listed.
- No marketing email. The sign-up box for training tips, product news and offers isn't shown to you. The Marketing email setting says Not available for players under 18. on the web and Not available under 18 in the app.
- No affiliate program. Players under 18 are never enrolled as GGAB affiliates.
To see these settings:
- Web: open your account menu at the top right, choose Settings, then the Privacy tab.
- App: open the menu, tap Settings, and find them under About.
Withdraw approval or delete the accountLink to this section
As a parent or guardianLink to this section
- Open the approval email again and press Review and approve.
- The page now shows the player's account. Press Withdraw approval and delete name's account.
- Press Yes, delete it to confirm, or Keep it to go back.
Withdrawing approval deletes the account, its matches and its videos. It can't be undone.
As the playerLink to this section
Once your account is approved, you can delete it yourself like any other account. See How to delete your GGAB account.
Confirm your date of birthLink to this section
Some accounts made before GGAB asked for ages see a one-time Confirm your date of birth screen. Enter your Date of birth, agree to the Terms of Service and Privacy Policy, and press Continue. In the app, the Terms open after you tap Continue. If you're 13 to 15, you also enter a Parent or guardian's email, and the account waits for their approval as above.
If the date shows you're under 13, GGAB can't keep the account. You see GGAB is for players 13 and over and a Delete my account button.
If a coach adds a player under 18Link to this section
- The coach enters the player's date of birth and a parent or guardian's email. Players under 13 can't be added.
- The guardian gets an approval email that names the coach. Approving, declining and withdrawing work the same way as above.
- Until the guardian approves, the player shows Waiting for guardian on the coach's roster. The coach can't track matches, assign training or ask the AI about them.
Related guidesLink to this section
This page answers
- Can I use GGAB if I'm under 18?
- Can my child or teenager use GGAB?
- How old do you have to be to use GGAB?
- How does my parent approve my GGAB account?
- How do I withdraw approval for my child's GGAB account?
- Why can't I find a junior player in friend search?
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